Can I transfer a ticket to somebody else?
Yes. If one of your attendees can no longer attend, their place can be taken by somebody else.
Do I need to tell West End Events?
No. Your booking is for a number of places rather than a list of named attendees.
You are responsible for deciding who attends and managing any attendee changes within your group.
What about dietary requirements?
If the attendee change affects dietary requirements, the dietary information must be updated before the dietary requirements deadline.
After the dietary requirements deadline has passed, dietary requirements can no longer be changed. Any replacement attendee will therefore receive the meal already allocated to that place.
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The event is sold out. Can I still add more guests?
If you've already booked onto the event, additional guests may still be possible in some circumstances. For example, there may be space available within your existing table allocation. The lead organiser should email bookings@westendevents.co.uk and ...
Managing your booking
This section applies to shared parties and private dining rooms at shared Christmas parties. If you have booked an exclusive event, please refer to the terms and conditions included in your booking contract. Once your booking has been confirmed, ...
What's included in the ticket price?
Your ticket includes your meal, entertainment and the drinks included within your chosen package. We don't charge extra for entertainment during the event. For example, activities such as casino tables, live entertainment and other included event ...
Can cancellation charges be used towards something else?
No, cancellation charges cannot be transferred to other products or services. For example, cancellation charges cannot be used towards: Package upgrades Bar tabs Accommodation Credit notes Future bookings
Can I change the lead organiser?
Yes. If somebody else needs to take over management of the booking, we can update the lead organiser. Common reasons include: The original organiser has left the company. Responsibility for the event has moved to another colleague. How do I request a ...