How do I make a booking?

How do I make a booking?

Info

This article applies to shared Christmas parties, including events where your group has a private dining room for a murder mystery experience.

If you're interested in an exclusive private Christmas party for your organisation, please contact us and we'll guide you through the booking process.

Booking a shared Christmas party or murder mystery Christmas party is quick and straightforward.

1. Check availability

Before making a booking, you'll need to check availability for your chosen event and date.

For standard shared Christmas parties, live ticket availability is displayed online.

For murder mystery Christmas parties, availability depends on both the date and the size of your group.

For more information, see:

2. Complete the booking form

Standard shared Christmas parties

Click Book Now on the event page and complete the online booking form.

Murder mystery Christmas parties

After you've checked availability with our team, we'll email you a link to complete the booking form.

3. Review and sign your booking paperwork

Once we've received your booking form, we'll send your booking paperwork by email.

This includes:

  • A summary of your booking
  • Important event information
  • Our full terms and conditions

Please review the paperwork carefully before signing.

4. We confirm your booking

Once you've signed the paperwork, we'll carry out a final availability check.

If availability remains, we'll countersign the paperwork and send confirmation of your booking.

At this point:

  • Your booking is confirmed
  • Tickets or a private dining room are reserved for your group
  • A contract is formed between both parties

5. Receive your invoice

We'll send a VAT invoice separately after your booking has been confirmed.

Depending on when you're booking, this may be a deposit invoice or an invoice for the full amount due.

For more information, see our payment guides.

What happens next?

After your booking is confirmed, we'll contact you with information about:

  • Accessing the customer portal
  • Paying your invoice
  • Dietary requirements
  • Guest information and seating plans
  • Event timings and arrival information

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