Dietary requirements must be submitted through the dietary requirements section of your customer portal before the deadline shown in your portal.

If nobody in your group has dietary requirements

If nobody in your group requires a special meal, including vegetarian or vegan meals, you can select No Dietary Requirements in the portal.

This lets us know that you have reviewed the booking and that no dietary requirements need to be submitted.

Adding dietary requirements

Open your booking in the customer portal and navigate to the dietary requirements section.

Select Manage Dietary Requirements and add an entry for each guest requiring a special meal.

For each guest, you will be asked to provide:

• First name
• Last name
• Dietary requirement

Available dietary requirement categories include:

• Vegetarian
• Vegan
• Halal
• Kosher
• Other

If you select Other, please provide as much detail as possible.

Once submitted, the entry will automatically be saved and added to your dietary requirements list.

Repeat this process for each guest requiring a special meal.

Making changes

You can return to the portal at any time before the dietary deadline to:

• Add new dietary requirements
• Edit existing dietary requirements
• Remove dietary requirements

There is no need to contact us after submitting dietary requirements through the portal, as the information is saved automatically and becomes available to our team immediately.

Dietary requirements must be submitted through the dietary requirements form in the customer portal.

We cannot accept dietary requirements by email, spreadsheet, telephone or any other method.

Kosher

If you are require a kosher meal, you must also contact us directly as this will require external catering. Selecting Kosher in the portal does not arrange the meal itself.