How payments and invoices work
This article applies to shared Christmas parties and private dining rooms at shared Christmas parties. Exclusive events are subject to separate payment terms provided as part of your booking.
Once your booking contract has been signed by all parties, we'll automatically issue the appropriate invoice(s) and email them to the booking contact.
Deposit invoices
For bookings made well in advance of the event, a deposit of £55 + VAT per person is payable at the time of booking.
Deposit invoices are due within 7 days of issue.
Balance invoices
The remaining balance is due 42 days before the event.
Balance invoices are normally issued around 70 days before the event and emailed automatically to the booking contact.
You can view your balance due date at any time in your customer portal.
Full payment invoices
If you book closer to the event date, we may issue a single invoice for the full booking value rather than separate deposit and balance invoices.
This is because there would be insufficient time between the deposit and balance payment stages.
Additional guests and booking changes
If your booking changes after confirmation, additional invoices or credits may be issued where applicable.
Please continue to pay invoices by their due dates. Any permitted changes to your booking will be processed separately in accordance with the terms of your booking.
How to pay
Payment by bank transfer is our preferred payment method. Bank details are shown on all VAT invoices.
We also accept card payments on request. Please email bookings@westendevents.co.uk quoting your invoice number and we'll provide a secure online payment link.
We do not take card payments over the phone.
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