I have a guest with dietary requirements

I have a guest with dietary requirements

Our venues can accommodate a wide range of dietary requirements, provided they are submitted through the dietary requirements form in your customer portal before the deadline.

Common dietary requirements include:
  • Vegetarian
  • Vegan
  • Halal
  • Guests who do not eat pork
  • Guests who cannot eat gluten
  • Guests who cannot consume dairy
  • Allergies and food intolerances

Dietary requirements should be submitted regardless of what appears on the published menu. Menus do not list every ingredient and may occasionally change.

We recommend collecting dietary requirements from your guests as early as possible, particularly for larger groups where responses can take time to gather.

Once the dietary deadline has passed, dietary information is shared with the venue and catering arrangements are finalised.

Warning

Meals are prepared in commercial kitchens where allergens are present. Whilst venues take reasonable precautions when catering for dietary requirements, they cannot guarantee that cross-contamination will not occur.

Guests with allergies, food intolerances or other dietary requirements should consider this information carefully when deciding whether a particular catering arrangement is suitable for their needs.

Alert
Kosher meals follow a separate process and may be subject to additional charges. Please see I have a guest requiring kosher catering for more information.

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