What if I replace a guest after the dietary deadline?
You can still replace a guest after the dietary deadline, but the catering arrangements associated with that place cannot be changed.
For example:
- If the original guest was registered for a vegetarian meal, the replacement guest will receive the vegetarian meal.
- If the original guest was registered for a vegan meal, the replacement guest will receive the vegan meal.
- If the original guest was registered for the standard menu, it is not possible to add a new dietary requirement after the deadline.
This is because dietary information has already been shared with the venue and catering arrangements have been finalised.
If you are replacing a guest before the dietary deadline, you can update the dietary requirements in the customer portal at any time.
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