When is my booking confirmed?

When is my booking confirmed?

Your booking is confirmed when we countersign your booking paperwork.

Submitting a booking form does not confirm your booking, and signing the paperwork yourself does not confirm your booking.

What happens after I sign the paperwork?

Once you've signed the paperwork, we'll carry out a final availability check.

If tickets are still available, we'll countersign the paperwork and confirm your booking.

At this point:

  • Your booking is confirmed
  • Tickets or a private dining room is reserved for your group
  • A contract is formed between both parties

We'll then send your invoice separately.

Is my booking confirmed when I make payment?

No.

Your booking is confirmed when both parties have signed the booking paperwork.

Payment is a separate part of the booking process.

If you haven't received confirmation from us, please contact our team before assuming your booking has been confirmed.

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