This article applies to shared Christmas parties only.

If you have booked a private dining room at a shared event or an exclusive event, please contact your booking representative directly.

This article only applies if you have received booking paperwork but have not yet signed it.

If your booking has already been confirmed, please refer to the Managing Your Booking section of the Help Centre for information about adding guests, reducing numbers, changing contact details and other booking amendments.

If you need to make changes before signing your booking paperwork, you will need to decline the current paperwork and submit a new booking request with the correct details.

This process can be used if you need to make any of the following changes prior to booking:

• Increase or reduce your guest numbers

• Change package

• Change event date or venue

• Update organiser contact details

• Correct information entered on the booking form

Step 1: Decline the existing paperwork

Locate the email that contains your booking paperwork for signature.

Select Start Signing and open the paperwork.

Once the paperwork is open, select More Actions in the top-right corner and choose Decline.

Follow the on-screen instructions to complete the decline process.

Step 2: Submit a new booking request

Visit the event page for the party you would like to attend and select Book Now.

Complete the booking form with your updated requirements and submit it.

New booking paperwork will then be issued based on the information provided.

For more information about the booking process, please see:

• How do I make a booking?
  

Need help?

If you need any help please email bookings@westendevents.co.uk

Please note that completing a new booking form is usually the quickest way to make changes, as updated paperwork can be generated immediately.