Event Information
Can I get copies of the event photos or videos?
Some events may include photographers or videographers capturing promotional content for West End Events. These images and videos are usually created for marketing and promotional purposes and are not routinely distributed to guests. Because content ...
Can we hire a meeting room before the event?
Meeting rooms and other venue facilities are managed directly by the venue. Can we hire a meeting room before the event? Many of our events take place in hotels that offer meeting and conference facilities. If you would like to hire a meeting room ...
Can we reserve a space in the bar before the event?
Some venues may have bars, lounges or other public areas available before the event. Availability varies by venue and any arrangements must be made directly with the venue. West End Events cannot guarantee the availability of any space before the ...
Are the casino tables real gambling?
No, casino tables at our events are not real gambling. Where casino tables are included, guests play using fun money with no cash value. No real money is involved and guests cannot win or lose money. The casino tables are intended as a fun ...
Do you offer hotel bedroom discounts?
No, we do not arrange hotel bedroom bookings and we do not offer promotional accommodation rates for event guests. If you require accommodation, bedrooms should be booked directly with the hotel or through your preferred travel booking provider. If ...
Is the venue accessible?
If any member of your group has accessibility, mobility or wheelchair requirements, please discuss this with us before booking, or as soon as possible after booking. Is the venue accessible? Our events are held in major hotels and venues which are ...
Is parking available?
We do not provide any special parking arrangements for event guests. Parking arrangements vary between venues and any available parking is operated by the venue or third-party parking providers. Please refer to the relevant event page on our website ...
Is there a cloakroom?
Cloakrooms are provided for coats and small personal items. Is there a cloakroom? Yes, our events provide a cloakroom facility free of charge. Cloakrooms are intended for coats and small personal items. If you need to store larger items, such as ...
Is there a dress code?
Dress codes vary between events. Please refer to the relevant event page for the recommended dress code for your event. Is there a dress code? Yes, most of our events have a recommended dress code or theme. The recommended dress code can be found on ...
Can guests arrive late?
Yes, guests may arrive after the event has started. However, guests arriving late may miss part of the event. The welcome drink is only available during the first 30 minutes after the advertised start time. Guests arriving after this period may miss ...
Can guests arrive early?
The lead organiser may arrive up to 30 minutes before the event start time with one or two helpers. This early access is not available to other guests. Can guests arrive early? Guests should arrive at the advertised event start time. Access to the ...
What are the event timings?
Event timings vary between venues and events. Please refer to the relevant event page for the timings for your specific event. What are the event timings? A full event timetable can be found on the relevant event page on our website. The advertised ...
How do guests gain entry to the event?
Entry arrangements vary between venues and events. Full arrival instructions will be shared before the event. How do guests gain entry to the event? Entry arrangements vary depending on the venue and event you are attending. Full arrival and entry ...
Where can I find the venue address?
Several of our London events take place at different hotels with similar names on the same evening. Please check the venue name and address carefully and ensure all members of your group have the correct details before travelling. Where can I find ...
Preparing for your event
This guide contains the key information most organisers and guests need before attending their event. Before attending, visit the event page for your party on our website. This contains the venue address, event timings, dress code, menu and other ...