Managing your booking
This section applies to shared parties and private dining rooms at shared Christmas parties. If you have booked an exclusive event, please refer to the terms and conditions included in your booking contract.
Once your booking has been confirmed, there are a number of changes that can be made before the event.
This section explains how to request booking changes, the deadlines that apply and where to find more information.
Key deadlines
42 days before the event
- Cancellation charges increase for reductions in numbers and full booking cancellations.
21 days before the event
- Deadline for adding additional guests (subject to availability).
- Deadline for package upgrades.
- Deadline for adding, removing or changing dietary requirements.
- Deadline for many other event-planning changes.
Please refer to the relevant Help Centre articles and your booking contract for full details and any exceptions that may apply.
Guest numbers
Need to change the number of people attending?
- Can I add more guests to my booking?
- The event is sold out. Can I still add more guests?
- Can I reduce my guest numbers?
- Can I cancel my booking?
- Can cancellation charges be used towards something else?
Package changes
Attendee changes
Organiser and contact details
Event or date changes
Need help?
Most booking changes must be requested by the lead organiser.
If you're unsure which article applies to your situation, please email bookings@westendevents.co.uk and we'll be happy to help.
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